FRAUD VICTIM ASSISTANCE · CANADA
Lost money to online fraud? The first hours matter.
We help individuals and businesses across Canada after a fraudulent wire transfer or any other online fraud: evidence preservation, fund tracing, and coordinated steps with banks and authorities. A service founded by cybersecurity specialists, supported by partner law firms with international reach, with no false promises.
The initial assessment is free. We tell you honestly whether action stands a reasonable chance of success.
72 h
Critical window after the transfer
24/7
Emergency contact
EN · FR
Bilingual service, based in Montreal
[ 01 ] · The first 72 hours
In the first 72 hours, we take over
From your very first call, we set the urgent steps in motion for you, in the right order and in the formats institutions expect. Your only move: reach us as early as possible.
Wire recall request
We immediately prepare the recall and freeze request with your financial institution, with the supporting evidence that makes it actionable.
Neutralizing contact with the fraudster
We tell you what to stop, what to keep and what to answer. No further payment goes out, and no evidence is lost.
Evidence lockdown
Emails, statements, screenshots, wallet addresses: we collect and timestamp every element using digital forensics methods.
Official reports
We prepare and file the reports with the Canadian Anti-Fraud Centre and the police with you, and record the file numbers for what comes next.
A window of 24 to 72 hours is often decisive for recalling an interbank wire transfer. That is why every new case is handled as an absolute priority: the earlier you reach us, the more levers remain at our disposal.
Reach us now[ 02 ] · Even weeks later
It is not necessarily too late to act
Fast action remains preferable, but a case does not become impossible after a few days. Funds can still be located, frozen or claimed several weeks after the transfer.
As long as banks, platforms and authorities can trace the transactions and identify the beneficiary accounts, levers remain. And even when full recovery is no longer realistic, the investigation keeps concrete value: preserving evidence, understanding the attack, supporting an insurance claim, spotting other payments at risk and preventing the next fraud.
Have your case assessedContact us even if
- The transfer dates back several days or several weeks.
- Your bank told you the payment was completed.
- The funds were sent abroad.
- The fraudster used several accounts or intermediaries.
- You already reported the incident, but no technical investigation was carried out.
[ 03 ] · Fraud we handle
The situations we work on
Each type of fraud calls for different levers: bank recall, blockchain tracing, reports to platforms or regulators.
Fraudulent wire transfer
Wire diverted to an unknown account, recall request with the beneficiary bank, freezing of funds.
CEO fraud
A fake executive orders an urgent, confidential transfer from your accounting team.
Business email compromise (BEC)
A hacked business mailbox diverts a conversation, a payment in progress or payroll.
Vendor fraud
Altered invoice, changed banking details, fake supplier, fraudulent payment mandate.
Investment scams
Fake investment and cryptocurrency platforms, guaranteed return promises, fictitious advisors.
Bank and card fraud
Unauthorized transactions, phishing of banking credentials, financial identity theft.
Romance scams
Money requests from fake profiles, blackmail, sextortion.
Fake technical support
Remote takeover of your device, fake refunds, fake bank representatives.
[ 04 ] · Our process
An investigation method, not a sales script
Every case follows four documented steps. At any moment you know what has been done, what remains possible and what it costs.
STEP 1 • WITHIN 1 BUSINESS DAY
Confidential assessment
- First contact through the channel of your choice
- Preliminary review of the facts, amounts and timelines
- Honest opinion on the real chances of recovery
- Written proposal before any commitment
STEP 2 • DAYS 1 TO 3
Evidence preservation
- Structured collection: emails, technical headers, statements, logs
- Timestamping and chain of custody
- Methods drawn from digital forensics
STEP 3 • DAYS 2 TO 10
Tracing and case building
- Mapping of the financial flows
- Blockchain tracing of cryptocurrency addresses
- Open-source research on the entities involved
- A structured case file usable by banks, authorities and your legal advisors
STEP 4 • UNTIL CLOSURE
Filings and follow-up
- Support for the wire recall request with your bank
- Reports to the Canadian Anti-Fraud Centre and police services
- Submissions to the exchange platforms involved
- Coordination with partner law firms for cross-border recourse
- Regular status updates until the case is closed
[ 05 ] · Who we are
A cybersecurity team, not a call centre
This service is operated by Groupe ITCS, a cybersecurity firm based in Montreal that handles cyber incidents for Canadian businesses and insurers.
A real, verifiable company: 2001 Boulevard Robert-Bourassa, Montréal, registered with the Quebec Enterprise Registrar.
Practitioners certified in information security, experienced in digital forensics and incident handling.
Contractual confidentiality and data handling compliant with Quebec's Law 25 and Canada's PIPEDA.
A network of partner law firms with international reach, able to bring your case in the jurisdiction where the funds ended up, on any continent.
What we do not do
- We do not guarantee any outcome. No one seriously can.
- We do not advertise unverifiable success rates.
- We do not give legal advice: we build a case file your advisors can use.
- We never ask for payment in cryptocurrency or gift cards.
[ QUEBEC CITY · 46.81° N / 71.21° W ]
[ 06 ] · Vigilance
How to spot a fake recovery service
Fraud victims are often contacted again by so-called recovery services that are themselves frauds. Five warning signs that should alert you, with us as with anyone else.
Guaranteed results
No serious practitioner can guarantee fund recovery. Spectacular success rates are never verifiable.
Unsolicited contact
A legitimate service does not call you out of the blue claiming to know your case or to have already located your funds.
Payment in cryptocurrency
Demanding fees in cryptocurrency, gift cards or wires to a personal account is a fraud signal.
Pressure and artificial urgency
You are pushed to pay before the opportunity disappears, or discouraged from talking to your bank and the police.
No verifiable legal existence
No physical address, no business registry listing, no publicly identifiable team.
Always verify who you engage. Our parent company, Groupe ITCS, is registered with the Quebec Enterprise Registrar, its address is public and its team is identifiable. We encourage you to run these checks before signing anything, with us as with anyone.
[ 07 ] · Frequently asked questions
Straight answers
If your question is not covered here, ask it during the free assessment. You will get a direct answer.
Sometimes, yes, but never with a guarantee. The best chances exist when the wire recall is requested quickly, the funds are still available at the beneficiary bank and the case is solidly documented. Funds converted to cryptocurrency and then dispersed become much harder to reach. We give you an honest assessment of your chances before any commitment, and we will advise against any paid engagement if it is not justified.
The initial assessment is free and without obligation. If further work is justified, we quote fixed fees in advance and in writing. Nothing is engaged without your agreement, and we never ask for payment in cryptocurrency or gift cards.
We prepare the evidence in the formats financial institutions and authorities expect, and we support you through the steps: wire recall request, report to the Canadian Anti-Fraud Centre, police complaint. We do not replace these organizations: the recall decision belongs to the bank, and criminal investigations belong to the police.
Yes, and it is in fact the most common scenario: diverted funds leave Canada quickly. We work with partner law firms with international reach, which makes it possible to bring your case in the jurisdiction where the funds ended up, in Europe, Asia, the Americas or elsewhere. This reach widens the possible recourse; it does not guarantee the outcome, and we will always tell you so plainly.
Blockchain tracing can often follow the funds to an identifiable exchange platform. Restitution then depends on the cooperation of that platform and the relevant authorities. Documented tracing submitted quickly improves the odds, but never guarantees them.
Yes. The information you share is handled in accordance with Quebec's Law 25 and Canada's PIPEDA, used only for your case, and never shared with third parties without your authorization apart from the organizations you mandate. Our privacy policy details your rights.
A bank recall becomes unlikely after a few days, but a structured case file keeps real value: reporting to authorities, insurance claims, civil recourse, and freezing recipient accounts to protect other victims. The free assessment will tell you what remains realistic in your situation.
[ 08 ] · Confidential assessment
Tell us what happened, with no obligation
Reply within one business day. Confidential exchanges. No fee for the initial assessment.
- Phone
- +1 (438) 701-0624
- contact@groupitcs.ca
- Office
- 2001 Boulevard Robert-Bourassa
Montréal (QC) H3A 2A6 - Availability
- Emergencies: 24/7
Office: Monday to Friday, 9 a.m. to 5 p.m. (ET)
